Social Media Security Culture The Human Dimension in Social Media Management

Social media provides both opportunities and risks for any organization. Secure integration of social media platforms in organizational ICT infrastructures tends to be focused mainly on technical aspects. Social media security management usually ignores the human dimension, but protection can only be achieved through a holistic approach. Social media security culture must be part of the overall organizational culture. From a survey conducted to determine social media guidelines, a management model was developed for creating, monitoring and controlling social media security culture. The management model will be mapped to an assessment and reporting tool.